Hotel Policies

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard Diners Club JCB UnionPay credit card

Important Information

Please note that the hotel entrance is located on Kowloon Park Drive === For security reason, please present the same credit card used to guarantee your booking when checking in and paying at the hotel Please note that third party payment will not be accepted ==== Please note that hotel may contact the cardholder for verification purposes === Please note that guests departing earlier than the confirmed departure date will have to pay an early departure fee of one nights accommodation To avoid this charge, please let the reception desk know of your new departure date at least 24 hours in advance === Please note the Club Lounge policy as below, - With effect from 16 Jan 2015, children under the age of 12 are welcome to use the lounge until 20:00 under the supervision of parents or guardians - The dress code for the lounge is smart-casual -no singlets, shorts, fitness attire, flip-flops or slippers- Guests are required to show a photo identification and credit card upon check-in Please note that all Special Requests are subject to availability and additional charges may apply